Choose the Right Service Model and Service Organization for your Enterprise
Manufacturers, integrators and resellers have many factors to consider when choosing a vendor to provide post-sales service and support for IT products. Quality of service and cost are critical, of course, but others factors, such as relying on a single point of contact and ensuring customers’ peace of mind also must be considered.
Hudson Garden IT, the leading nationwide IT services provider, has a wide variety of service plan options available that will satisfy even the most discriminating customers, all selectable to match your support plans.
10 Reasons to Partner with Hudson Garden IT for All Your IT Service & Support Requirements
- Talented Professionals – over 50 trained technicians available in every zip code for installation, maintenance, project management and cabling services
- Over 50 products for full Enterprise support
- More pricing options – traditional contract service or a variety of on demand service offerings – guaranteed quality service well within maintenance budgets
- Customer Satisfaction - help your customers maximize their IT investments by extending product lifespans, reducing cost of ownership, and maximizing productive uptime
- Integrated onsite, remote and logistics capabilities – extensive parts inventories
- One call: Help desk and remote problem resolution
- Timely maintenance services/quick response times - from on-site to advanced equipment exchange and depot options, up to 24/7/365 coverage
- Valuable support services (install, relocate, train, site readiness, power monitoring, managed print services)
- Versatile conversion services (data conversion, optical disk cleaning)
- Added profit potential by offering on-site service on most products
If you want quality service at an affordable price, a single point of contact, and peace of mind, recommend and sell Hudson Garden IT Services and Support to your customers.
Think beyond scanners and printers…
- Reduce your vendor list
- Protect your customers’ productivity
- Broaden your product service footprint
- Boost your profits
Manufacturers, Integrators and Resellers can depend on Hudson Garden IT to
- Manage service calls from start to finish
- Actively and professionally manage any service escalation
- Customize offerings for unique requirements
At Hudson Garden IT service is our only business. Hudson Garden IT delivers nationwide technical service and support solutions to government and commercial enterprises that value quality, speed, flexibility and cost control. We can customize our services to accommodate OEMs, distributors, resellers, ISVs and system integrators, as well as end users.